Privacy Policy

Who We Are

Bel Fiore Pizza Catering (ABN available on request) provides mobile wood-fired pizza catering services across Sydney, NSW, Australia. Our website is www.belfiorecatering.com.au. You can reach us at info@belfiorecatering.com.au.

What Information We Collect

We collect personal information only when you voluntarily provide it through one of our website forms. This may include:

• Your name and email address
• Your phone number (if provided)
• Event details: type, date, number of guests, location
• Any message or special requirements you choose to include

We do not use analytics tracking, advertising pixels, or third-party cookies on this website. We do not collect any information passively or without your knowledge.

How We Use Your Information

The information you submit is used exclusively to respond to your enquiry and, if you proceed, to deliver our catering service at your event. Specifically:

• To reply to your quote request or general enquiry
• To communicate event logistics, menus, and confirmations
• To send a free planning guide if you requested one

We do not sell, rent, or share your personal information with third parties for marketing purposes. We will never add you to a mailing list without your explicit consent.

Form Submissions & Third-Party Processors

Our website forms are processed through Web3Forms (web3forms.com), a secure form submission service. When you submit a form, your data is transmitted to Web3Forms' servers and then forwarded to our email inbox. Web3Forms does not store your submissions long-term. Please refer to the Web3Forms Privacy Policy for details on their data handling.

Data Retention

We retain your contact information and event details for as long as necessary to deliver our services and comply with any legal obligations. If your event enquiry does not proceed, we will delete your information within 12 months of our last communication.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (where legally permissible)
• Complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy

To exercise any of these rights, contact us at info@belfiorecatering.com.au.

Website Security

Our website is hosted on Vercel and served over HTTPS. All form data is transmitted using encryption. We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions, please contact:
Bel Fiore Pizza Catering
Meadowbank, Sydney NSW 2114
info@belfiorecatering.com.au
+61 410 109 410